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Report a Squarespace Technical Issue

If you’ve landed here, you’re likely trying to troubleshoot a specific Squarespace issue. We track technical issues that potentially impact online visibility or search engine optimization.


Reporting Squarespace Technical Problems

Feel free to submit any Squarespace issue you suspect might impact SEO, site visibility, indexing, crawl stats, sitemaps, site performance, page speed, domains, servers, Google search, Bing, DuckDuckGo, etc. Trends become apparent after multiple reports.

Note, this is not an official Squarespace support channel—submitting this form is not a request for Squarespace help.

Submissions are occasionally reviewed to look for patterns and can help identify community-wide problems such as sites disappearing from Google search.


Squarespace not working?

Many common problems encountered with Squarespace can be resolved with one of the following steps:

  • Reload the page: If needed save your work, then click the circle-shaped arrow icon near the top of your browser window.

  • Clear cache and cookies: This page has instructions for most browsers.

  • Switch browsers: If you’re using Safari, try Chrome. For example, if the 7.1 editor is painfully slow, try Chrome.

If one of these actions doesn’t solve your problem, see other options below.


Squarespace Support Options

Squarespace Troubleshooting Guides


More Help